You must have attained the age of majority in the location where you use the Airtec App or Website or Services (which in Australia is 18 years of age). You must not use the Services or provide us with any personal information if you have not attained the age of majority in the location where you intend to use the Airtec App or Website or Services.
The types of personal information that we collect and hold when you register for and/or use the Services includes (but is not limited to) your full name, address, email address, gender, telephone number, OBM number, personal interests, IP address, unique device identifiers and financial and credit card information.
With your consent and when you grant us permission, we will from time to time collect location data from your electronic device. We may also derive your approximate location from the IP address of your electronic device. Additionally, we may collect any other personal information you choose to add to your user profile, including account and billing details (such as your Apple account, Google Play account, Windows account, PayPal account or other third-party payment channel account).
We may also hold any other personal information that you may volunteer to us. To the extent that information we collect is sensitive information, we do not collect from you (or, if it is provided by you to us, retain) any sensitive information without first obtaining your consent.
3.1 Collecting personal information
We may collect or ask you to provide personal information when you use the Airtec App, our Website or the Services.
We may also collect your personal information from third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) who may provide to us information about you. Where we collect personal information from third parties, we will take reasonable steps to notify you or otherwise ensure you know we are collecting personal information about you and the circumstances of its collection.
There may be a range of consequences if you fail to provide information requested by us. For example, you will not be able to create an account for the Airtec App, which is a requirement for your use of the Airtec App, or the Airtec App may not function properly. The provision of personal information by you is purely voluntary.
3.2 Holding personal information
We take reasonable industry-standard steps to ensure that your personal information is protected from loss, unauthorised access, modification or disclosure, and other misuse.
Specific security measures we employ include:
We will endeavour to destroy or de-identify your personal information as soon as it is no longer required by us (and as permitted by law).
3.3 Using and disclosing personal information
From time to time, we will collect, use and disclose your personal information for a particular purpose (‘the primary purpose’). We generally collect, hold and use your personal information:
We may disclose your personal information:
We may use or disclose the personal information we hold about you for other purposes (‘secondary purpose’). We may use or disclose your personal information for a secondary purpose when you consent, or we may do so without your consent, when:the secondary purpose is related to the primary purpose, and you would reasonably expect us to use or disclose the information for that secondary purpose;
the secondary purpose involves direct marketing and:
we collected the information from you, and you would reasonably expect us to use that information for direct marketing; or
we did not collect the information from you, or you would not otherwise reasonably expect us to use the information for direct marketing, but you have nevertheless consented to receive direct marketing communications or it is impracticable for us to obtain your consent in the circumstances, but in each case only if we provide you with a simple means to opt out; or
the use or disclosure is otherwise permitted under the Privacy Act.
We may require you to verify your identity before we allow you to access your personal information, for the protection of your privacy and the privacy of other individuals whose personal information we hold.
We may refuse to allow you to access or to correct your personal information if we are legally required or entitled to do so. If we do so, we will provide you with written reasons for the refusal (unless it is unreasonable to do so) and the options available to you to complain about our refusal.
If you lodge a request for access, we may provide you with access to your personal information in any of a number of ways (including, for example, supplying you with a copy or providing you with the opportunity to inspect our records).
We take reasonable steps to ensure that the personal information that we collect, use and disclose is accurate, up to date and complete. If we are satisfied that any personal information that we hold about you is inaccurate, out of date or incomplete, we will amend our records accordingly.
We do not impose any fee on you to make a request to access personal information we hold. However, we may require you to pay a reasonable fee to cover the cost of verifying an application for access and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, we will advise you of the likely cost in advance
You may deal with us anonymously, or by using a pseudonym, when making general enquiries with us.
6.1 Automatic server logs
The Airtec App or Website servers may automatically collect various items of information when you access the Airtec App or Website. For example, we may collect information about your electronic device’s operating system, Internet Protocol (IP) address, access times, browser type and language, and, if applicable, the website that referred you to us. We may also collect information about your usage and activity on the Airtec App or the Website.
When you use the Airtec App or visit the Website, ‘cookies‘ may be stored on your electronic device. Cookies are small data files that are placed on your device to identify your device in the future and help us better understand user behaviour, personalise preferences, perform research and analytics, deliver tailored advertising, and improve the delivery of our Services. The settings on your electronic device’s browser software can be adjusted to prevent cookies being stored on your electronic device, if you wish. Please note that if you delete or choose not to accept cookies from us, you may not be able to use certain features of our Services.
Although, in some circumstances, it may be possible to identify you from the information we collect as described in paragraph 6.1, we do not attempt to do so, and only use this information for statistical analysis, system administration, and similar purposes.
6.2 Email and enquiry forms
We may collect personal information from you if you send us an email or if you submit information to us using an enquiry form via our Website. We will use this personal information to contact you, respond to your message, to send you information that you request, and for other related purposes we consider you would reasonably expect. We will not use or disclose any personal information for any other purpose without your express consent.
6.3 Storage and transmission of personal information online
There are inherent risks in transferring information across the Internet. If you provide any personal information to us via our Website or if we provide such information to you by such means, the privacy, security and integrity of this information cannot be guaranteed during its transmission unless we have indicated beforehand that a particular transaction or transmission of information will be protected (for example, by encryption).
If we receive your personal information, we will take reasonable steps to store it such that unauthorised access, modification, disclosure, misuse and loss are prevented.
6.5 Third party advertising
Information that we collect from you may from time to time be stored, processed in, or transferred between overseas recipients or websites hosted in overseas countries.
From time to time we may use web-based programs in relation to the Airtec App, the Website and our Services for particular activities, including data processing. Such web-based programs may be hosted overseas.
Internet web traffic information we collect using Google Analytics may be stored overseas.
A data breach occurs when personal information is lost or subject to unauthorised access, modification, disclosure, or other misuse or interference. A data breach may be intentional or unintentional.
Examples of a data breach which may meet the definition of an eligible data breach under the Privacy Act include when:
Where we suspect that an eligible data breach may have occurred, we will carry out a reasonable and prompt assessment of whether there are reasonable grounds to believe that an eligible data breach has occurred. If, based on that assessment, there are reasonable grounds to believe that an eligible data breach has occurred, we will:
If you are not satisfied with our decision, you may contact the OAIC to lodge a complaint.
The contact details of the OAIC are:
Post: GPO Box 5218, Sydney NSW 2001
Telephone: 1300 363 992
Fax: (02) 9284 9666
Privacy Officer – Contact information
You may contact our Privacy Officer by:
Telephone: +61 88234 7097
Post: Airtec Corporation Pty Ltd 40 George Street THEBARTON SA 5031