1What's the Airtec Club?
Airtec's reward program, giving you exclusive discounts on our online store (www.airtecdirect.com.au). Airtec Club members earn points that add up to Discount vouchers that can be redeemed like cash on our online store (www.airtecdirect.com.au)
2How do I join the Airtec Club?
It's simple, just create a customer account on Airtecdirect.com.au by clicking the "Create an Account" button in the top right of your screen. Once you've done that, use the "Rewards" button in the bottom right of your screen to access your rewards dashboard.
3How do I use my discount vouchers?
The discount vouchers can be redeemed only online on www.airtecdirect.com.au
If you have achieve the minimum amount of points, you'll see your available discount vouchers at Checkout at Airtecdirect.com.au. To use your voucher enter your discount code at Checkout.
Discount vouchers expire one year after the date they're issued. The expiration date appears on your voucher for your convenience.
4Can I earn points by ordering over the phone or at the Airtec warehouse?
Unfortunately no. You only earn points by having an online account and purchasing online on www.airtecdirect.com.au.
5Can I redeem my discount by ordering over the phone or at the Airtec warehouse?
Unfortunately no. The perks and rewards are exclusive to online members. To start earning points and exchange them for rewards, you must be registered on Airtecdirect.com.au
6When will my points be available?
It may take up to 7 days for eligible purchases or actions to post to your account. It may take 24 hours for you to be able to redeem Points once rewarded.
7How do I check my Airtec Club points balance?
In the Airtec Club, it's easy to check your points. To do so, simply log in to your account, and click on the launcher (Rewards button on the bottom of the page). You will see your points on the top of your dashboard screen.
8Can I exchange my discount vouchers for cash?
Unfortunately no. But you can exchange your discount vouchers for awesome discounts on your next purchase on www.airtecdirect.com.au
9When do my points expire?
They don't expire, so feel free to use them whenever you like.
10How can I cancel my Airtec Club membership?
We don't want to see you go. But if would like, please send an email to firstname.lastname@example.org and we will cancel for you. It might take few days to be effective.
11Have more questions about the Airtec Club?
We are here to help. Please send an email with your question and contact details to email@example.com and we'll get back to you as soon as we can.